Question 1

How do I get a free appraisal?

Accepted Answer

Book online or call 021 022 6388 6. Pat or a senior agent visits within 24 to 48 hours, walks the home, and gives an honest market read backed by comparable sales evidence. No pressure to list.

Question 2

How long does it take to sell a house in Auckland?

Accepted Answer

Auctions typically run a 3-week marketing campaign — total 4 to 5 weeks from listing to settlement. Private treaty averages 6 to 10 weeks.

Question 3

What does it cost to sell?

Accepted Answer

Commission on completion under the Ray White structure — no upfront fee. Marketing campaign typically $4,000 to $8,000 for a standard suburban auction campaign, agreed in writing before listing.

Question 4

Who actually runs my campaign?

Accepted Answer

Pat oversees every campaign. Day-to-day, a senior sales executive (Paul, Ena, or Nikita depending on suburb) manages buyer enquiries and open homes. Camille, Operations Manager, handles compliance and paperwork.

Question 5

Do you sell outside Mangere, Manurewa, and Papatoetoe?

Accepted Answer

Yes. Pat Lapalapa Group sells Auckland-wide. The 9 featured suburbs are where our buyer database runs deepest.

Question 6

Can I cancel if I change my mind?

Accepted Answer

Yes, before signing the auction agreement. After signing, terms are governed by the Real Estate Agents Act 2008 and the agency agreement, typically a 90-day exclusive.

Question 7

Why auction?

Accepted Answer

Auctions concentrate competition into one day, surface the true market price, and deliver a transparent unconditional outcome more than 80% of the time.

Question 8

What if my house doesn't sell on auction day?

Accepted Answer

Passed-in properties enter immediate negotiation with the highest bidder. Around 30% of our auctions sell on or within 7 days of auction day even when not sold under the hammer.

Question 9

Do I have to set a reserve?

Accepted Answer

Yes. The reserve is set with the vendor the morning of auction based on enquiry, opens, and registered bidders.

Question 10

How do buyers register to bid?

Accepted Answer

Bidder registration is free, requires ID, and happens on auction day or before. Conditional buyers cannot bid — they negotiate post-auction if the property passes in.

Question 11

What's the auction calendar?

Accepted Answer

PLG auctions run on Tuesdays at the Ray White Manukau auction room. Around 36 auction dates per year.

Question 12

How do you decide what my house is worth?

Accepted Answer

Comparable recent sales over the last 90 days in the same suburb with similar specs, current active listings, time-on-market trends, and on-the-ground buyer demand.

Question 13

What does the marketing package include?

Accepted Answer

Professional photos, drone where relevant, floor plan, copy, premium portal placement on Trade Me and realestate.co.nz, social campaign on Meta, signboard and flyers, and two open homes per week.

Question 14

Will my home be on the Ray White website too?

Accepted Answer

Yes. Every PLG listing also publishes to raywhite.co.nz globally.

Question 15

Do you sell premium / lifestyle properties?

Accepted Answer

Yes. Premium listings get a separate campaign — extended photo shoot, premium portal placements, and a targeted email to our buyer database.

Question 16

Who is Pat?

Accepted Answer

Pat has 12 years in real estate, is a multi-time Ray White #1 award holder, and focuses on auctions and Auckland-wide vendor outcomes.

Question 17

Are you Ray White?

Accepted Answer

Pat Lapalapa Group is licensed under the Ray White Residential brand under REAA 2008. Each Ray White office is independently owned and operated.

Question 18

Where are your offices?

Accepted Answer

Six locations: Manukau, Manurewa, Auckland Central, Mangere, Mangere Bridge, and Wynyard.

Question 19

How do I contact you?

Accepted Answer

Direct mobile 021 022 6388 6 or email pat.lapalapa@raywhite.com. Every enquiry routes to Pat first.

Questions,
answered.

Selling with Pat Lapalapa Group

Auction process

Marketing & price

About Pat Lapalapa Group

Still have questions?

Questions,answered.